We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello! I'm Brazilian and I'm also fluent in English. I'm using the Amelia plugin and it's been great so far however, I have encountered a few wrong translations that have turned a couple features completely unusable, such as the "book event" button that has been translated to "evento de livro" which means event about books. The correct translation would be either "reservar ingresso" or "agendar evento". Another translation I would like to have corrected is the "spot" that was translated to "mancha" which means "smudge" or "stain". The correct translation would be "lugar" (singular) or "lugares" (plural).
Also, when you use free as in no charge, the correct translation is "gratuito" instead of "livre".
Attached files: Screenshot 2025-02-06 153625.png
Screenshot 2025-02-08 111303.png
Hello Cristiane,
Thank you for reaching out to us.
Words can be changed using POEDIT for example very easily.
If you want to use POEDIT then this is an instruction:
1. Download the Amelia plugin from CodeCanyon and save the .zip file on your computer.
2. Unzip the downloaded .zip file.
3. You need to download and install POEDIT.
4. After that open the program and open the file from the extracted folder on your computer ameliabooking/languages/fr_FR/wpamelia-fr_FR.po.
5. Translate all the strings that are not translated
6. Save the translation.
7. Go to ameliabooking/languages/fr_FR/ folder and copy these two files called wpamelia-fr_FR.po and wpamelia-fr_FR.mo back to your website in the location ../wp-content/plugins/ameliabooking/languages/fr_FR/.
This is an example of the French language, but you will choose yours.
Hope this helps.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
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wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello, thanks for the reply! Wouldn't I need to pay for the plugin again though? I'm already subscribed to the pro version...
Attached files: Screenshot 2025-02-10 171830.png
Hello Cristiane,
No, you don’t need to pay for the plugin again! You already have a valid Pro license until 2026, so you're all set. Let me know if you need any further clarification!
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables