I am experiencing an issue with the Amelia plugin on my website. The events that were previously available in the backend have suddenly disappeared. I have already checked the date range settings, and they are correctly set to include the expected events.
Could you please assist me in resolving this issue as soon as possible? Let me know if you need any further details.
Thanks for reaching out. Could you please double-check the user roles conflict? When previewing from the backend, only an admin should be able to see all events and settings. However, the issue might be that the WordPress user has multiple roles assigned. If it doesn't work, then please provide the WP admin credentials.
I am experiencing an issue with the Amelia plugin on my website. The events that were previously available in the backend have suddenly disappeared. I have already checked the date range settings, and they are correctly set to include the expected events.
Could you please assist me in resolving this issue as soon as possible? Let me know if you need any further details.
Thank you for your help.
Hi Pietro,
Thanks for reaching out. Could you please double-check the user roles conflict? When previewing from the backend, only an admin should be able to see all events and settings. However, the issue might be that the WordPress user has multiple roles assigned. If it doesn't work, then please provide the WP admin credentials.
Kind Regards,
Stefan Petrov
[email protected]
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