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Hello, we are experiencing issues with a specific service that is not processing appointments. It is important to note that this service requires payment via PayPal. A client has already reported a completed payment; however, the service is not registering it in Google Calendar, nor is it sending email notifications. The other services that are free to book are working correctly (they have been tested). Right now, I have disabled the payment option for this service, but it remains as if no changes have been made.
Hi Javier,
Thanks for reaching out to us. Which service is in question? I can use the credentials from previous ticket to log in to troubleshoot.
Kind Regards,
Stefan Petrov
[email protected]
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