We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi -
I am currently developing this site. I have a number of courses on the page https://www.bn15.net/foodallergyfriends/training-courses/.
The Food Allergen Awareness Course only runs for one session of the second Tuesday of each month. How do I configure this please?
Hello Tim,
To configure the Food Allergen Awareness Course for the second Tuesday of each month, you can set it up using special days for the employee in Amelia.
Here’s how you can do it:
This will make the session available only on the selected days.
Let me know if you need further assistance!
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
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Hi Uroš -
Thank you for your reply. Having played further with Amelia, I have wonder if it might be better to offer this as a recurring event, rather than a course? I would appreciate your thoughts please.
I note that at the moment, all courses are showing as being available at the same time, whereas I would like to be able to offer different courses on different days. We only have the one person running all these courses (and events if we go that route).
Kind regards
Tim
Hello Tim,
Thank you for your message.
Yes, using recurring events could be a better approach, especially if you want to schedule different courses on different days while ensuring availability is managed properly for the single instructor. This setup would give you more flexibility in scheduling while preventing overlapping bookings.
Let me know if you’d like assistance in setting this up!
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables