Holiday Notice – Support Unavailable on April 18 and April 21
We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!
In the meantime, if you need any help, feel free to:
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Use the support widget in the bottom right corner on our websites (Amelia and wpDataTables) — our latest AI-powered assistant is there 24/7 to help with basic and intermediate questions,
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Browse our detailed documentation (Amelia, wpDataTables)
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Explore helpful articles,
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Or check out our YouTube channels for video guides!
Amelia YouTube Channel
wpDataTables YouTube Channel
Thank you for your understanding, and we wish you a wonderful holiday weekend!
Dear support,
I want tot export the current Amelia data to my test-environment. I use the steps to export/migrate Amelia in this article: https://tmsplugins.ticksy.com/ticket/3420551/
My steps are:
1. Install and activate the Amelia plugin
2. Import the users to this new site using the plugin 'Import and export users and customers' by Javier Carazo.
3. Delete all the Amelia tables from the database.
4. Import the Amelia tables
It all looks ok, but the link between the Amelia customers and the Wordpress users is gone.
Are these steps ok, or do I miss something? Is there a quick way to re-link the Amelia customers to the imported Wordpress users??
With regards,
Jurgen
Dear Jurgen,
Thank you for reaching out! Your steps for migrating Amelia's data are generally correct. However, the link between Amelia customers and WordPress users does not transfer automatically during this process. Unfortunately, there is no automated way to re-link them, so this would need to be done manually.
Let me know if you need any further clarification!
Kind Regards,
Uros Jovanovic
[email protected]
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Manually?? We live in 2025 Uroš! I allready fixed it using a MySQL query...
Hello Jurgen,
We usually do not support direct MySQL queries, as most of our users prefer managing configurations through the interface rather than running database commands. However, if this solution works for you, that's great! Let us know if you need any further assistance.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables