The customer panel 2.0 is not very intuitive or customer friendly to book classes for the packages they purchased. When there are a lot of services, the horizontal scrolling is not user friendly, it would be much better if it allowed you to filter the services, or show the categories or something that is easier to navigate
Thanks for your feedback and suggestion! We appreciate your input and will pass it along to our team for consideration. If you have any specific ideas or examples of how you'd like to see the navigation improved, feel free to share.
If you look at my attached screenshot, you will see what I am talking about, the package we have has 18 different classes in it. I had to change the names to include the day/time of the classes because it's not easy to know which class is when. Also having 18 classes, the scrolling at the top is very time consuming and not customer friendly, also the order of the classes is based on the id (order created), it's not alphabetical or in the order of the services are set to show in so all the Monday classes are not in order at all.
Changing this screen to have a simple calendar that the user can select the day/time would be much faster for the user. Or even just having the service categories showing above the service selection as a filter for the existing view would be better.
Another thing that would be really nice, is if in this view, the user also saw all their other bookings of the specific class that were not done through the package. For example I signed up for a class in another test package, but in the attached screenshot you can not see it, but if I select the date, it gives an error stating that I am already booked for the class. Having this shown at the bottom of the window would make it more user friendly.
I wanted to let you know that we have passed all of these suggestions to our developers for further consideration. We're constantly working on improving the user experience, and your input is invaluable in helping us make necessary updates.
If you have any further questions or additional suggestions, feel free to reach out.
I hope so too! If any of the suggestions are suitable for an update, I’m confident we’ll be able to implement them smoothly and efficiently. Let me know if you need anything further in the meantime!
The customer panel 2.0 is not very intuitive or customer friendly to book classes for the packages they purchased. When there are a lot of services, the horizontal scrolling is not user friendly, it would be much better if it allowed you to filter the services, or show the categories or something that is easier to navigate
Hi Tom,
Thanks for your feedback and suggestion! We appreciate your input and will pass it along to our team for consideration. If you have any specific ideas or examples of how you'd like to see the navigation improved, feel free to share.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
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Yes,
If you look at my attached screenshot, you will see what I am talking about, the package we have has 18 different classes in it. I had to change the names to include the day/time of the classes because it's not easy to know which class is when. Also having 18 classes, the scrolling at the top is very time consuming and not customer friendly, also the order of the classes is based on the id (order created), it's not alphabetical or in the order of the services are set to show in so all the Monday classes are not in order at all.
Changing this screen to have a simple calendar that the user can select the day/time would be much faster for the user. Or even just having the service categories showing above the service selection as a filter for the existing view would be better.
Another thing that would be really nice, is if in this view, the user also saw all their other bookings of the specific class that were not done through the package. For example I signed up for a class in another test package, but in the attached screenshot you can not see it, but if I select the date, it gives an error stating that I am already booked for the class. Having this shown at the bottom of the window would make it more user friendly.
Attached files: Package service selection.png
Hello Tom,
Thank you for your detailed feedback!
I wanted to let you know that we have passed all of these suggestions to our developers for further consideration. We're constantly working on improving the user experience, and your input is invaluable in helping us make necessary updates.
If you have any further questions or additional suggestions, feel free to reach out.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Thank you, hopefully some of the suggestions are things that they agree should be updated, and can be implemented easily or quickly
Hello Tom,
I hope so too! If any of the suggestions are suitable for an update, I’m confident we’ll be able to implement them smoothly and efficiently. Let me know if you need anything further in the meantime!
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables