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Thank you for your understanding, and we wish you a wonderful holiday weekend!
Hi there. I have things set to auto-approve appointments but they still show up as pending. Am i missing something?
see screenshots where the appointment has been already paid for by the customer but shows up as pending :/
Please help!
Chris
Attached files: set to auto approve.png
pending.png
I may have answered my own question... I need to set the default status in the SERVICE settings (not general settings)
I'll see how it goes next time someone books
C
Attached files: set default aproved.png
Hi Chris,
Thanks for reaching out to us! I see that you’ve already found the answer—that’s correct. You can configure the appointment status under General Settings (which applies to all services) or set a default appointment status for each individual service.
Please, keep me posted or feel free to open a new ticket on Ticksy in case you have other questions and we will kindly provide assistance.
Kind Regards,
Stefan Petrov
[email protected]
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Hi Stefan... so it looks like, even though I have set the default status to "Approved" in both the general settings and also for the individual service settings, they still default to "Pending". Any ideas of what else I can try? I was hoping to not have to manually approve every appointment :/
Chris
Hi Chris,
Have you configured the minimum service capacity to more than 1? If so, the appointments will be stored as "pending" until the minimum capacity is reached.
Kind Regards,
Stefan Petrov
[email protected]
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Thanks Stefan, I'll check that setting and report back after my next appointment booking and hopefully that does the trick.
Chris
No problem, Chris.
Keep me posted.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables