I have no idea where i can start explaining. Me and my website designer have been trying to connect the whatsapp to amelia, when we actually got into the account there were two main accounts and 4 smaller accounts, once of them we created Wapp and successfully managed the first few steps.
But as i was generating the token i most probably used the wrong account, so my token whatsapp id, phone number id are all wrong, would it be possible to take over and continue to process from your end or help me identify where we went wrong and we either delete the last few steps and continue from there.
Anything would help.
I also generated some few templates and thats where I identified that my accounts dont match.
Thanks for reaching out! It seems like there was a mix-up with the WhatsApp account setup, which happens sometimes. Unfortunately, I can’t directly take over, but I can guide you through fixing it. Here’s what we can do:
Verify the correct account you're using for WhatsApp in Amelia. Re-generate the token with the correct account info. If needed, we can delete the incorrect steps and continue from the correct setup. Let me know if you need help with any of these steps, and I’ll walk you through it!
To assist you properly, I’ll need admin access to your WordPress site so I can check the configuration and resolve the issue. You can create a temporary admin account and share the login details securely.
Let me know how you'd like to proceed. Looking forward to helping you resolve this by Tuesday!
I've taken a look at your situation, and based on what you've described, I would recommend redoing the WhatsApp integration from the beginning. Since the wrong account was used during token generation, the best approach would be to start fresh to ensure everything is correctly linked.
I suggest carefully following the integration steps again, making sure to use the correct WhatsApp account and IDs. If you run into any specific issues during the process, feel free to reach out, and I'll be happy to assist!
hi! We tried again and everything is getting worse. My whatsapp is blocked and had to get a new number. My facebook is asking me to verify myself i think they are thinking that they we are spamming facebook.
I have 2 Business portfolios but we are Using Aurora beauty, we cannot create apps, we cannot start fresh as wr cannot remove the admin. We cannot have full access on people (myself) and have no idea to change it to full control.
This has been going on for. 3 weeks already, i also lost the option to actually refund since you are taking so much time to respond and take action.
I need someone to take over the business profile. It looks so easy on the video but we are encountering multiple issues that we cannot seem to finalise it.
sure! What kind of details do you need, kindly specify. If you can continue with the login thats would be helpful as we are finding more issues by time.
Thank you for the response! In order to help you with the WhatsApp configuration, I would need access to the Meta Developer Dashboard. Please provide the necessary credentials or permissions so I can take a closer look at the setup.
If there's anything else you need me to check or assist with, feel free to let me know.
To resolve this as efficiently as possible, could we schedule a Google Chat session to discuss this live? Please let me know a time that works best for you.
I have no idea where i can start explaining. Me and my website designer have been trying to connect the whatsapp to amelia, when we actually got into the account there were two main accounts and 4 smaller accounts, once of them we created Wapp and successfully managed the first few steps.
But as i was generating the token i most probably used the wrong account, so my token whatsapp id, phone number id are all wrong, would it be possible to take over and continue to process from your end or help me identify where we went wrong and we either delete the last few steps and continue from there.
Anything would help.
I also generated some few templates and thats where I identified that my accounts dont match.
Please help!
Hi Andrea,
Thanks for reaching out! It seems like there was a mix-up with the WhatsApp account setup, which happens sometimes. Unfortunately, I can’t directly take over, but I can guide you through fixing it. Here’s what we can do:
Verify the correct account you're using for WhatsApp in Amelia.
Re-generate the token with the correct account info.
If needed, we can delete the incorrect steps and continue from the correct setup.
Let me know if you need help with any of these steps, and I’ll walk you through it!
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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Is there maybe a chance that someone can help me live with the temporary WP admin token?
Hello Andrea,
Yes, we can assist you live with the temporary WP admin token. Please share the details, and we'll take care of it.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
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Hello Andrea,
Thank you for your message.
To assist you properly, I’ll need admin access to your WordPress site so I can check the configuration and resolve the issue. You can create a temporary admin account and share the login details securely.
Let me know how you'd like to proceed. Looking forward to helping you resolve this by Tuesday!
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
any update?
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
hi! We tried again and everything is getting worse. My whatsapp is blocked and had to get a new number. My facebook is asking me to verify myself i think they are thinking that they we are spamming facebook.
I have 2 Business portfolios but we are Using Aurora beauty, we cannot create apps, we cannot start fresh as wr cannot remove the admin. We cannot have full access on people (myself) and have no idea to change it to full control.
This has been going on for. 3 weeks already, i also lost the option to actually refund since you are taking so much time to respond and take action.
I need someone to take over the business profile. It looks so easy on the video but we are encountering multiple issues that we cannot seem to finalise it.
sure! What kind of details do you need, kindly specify. If you can continue with the login thats would be helpful as we are finding more issues by time.
Hello Andrea,
Thank you for the response! In order to help you with the WhatsApp configuration, I would need access to the Meta Developer Dashboard. Please provide the necessary credentials or permissions so I can take a closer look at the setup.
If there's anything else you need me to check or assist with, feel free to let me know.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
you want my email and password of Facebook and Meta?
Hello Andrea,
Yes, please provide your email and password for Facebook and Meta so I can assist you further.
Thank you!
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello Andrea,
Thank you for your patience.
To resolve this as efficiently as possible, could we schedule a Google Chat session to discuss this live? Please let me know a time that works best for you.
Looking forward to your response!
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello Andrea,
I just sent you a message via Google Chat.
I am looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello Andrea,
I just did. Thank you for your patience.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello Andrea,
Thank you for the update on this.
I will perform checks and let you know as soon as possible via Google Chat.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables