I have been trying to link a clients gsuite SMTP to Amelia and have set it all up properly according to the video attached you guys have posted to your youtube.
I talked with my hosting guy and he said there is no interference on his end. Its between google and amelia. I have my google smtp activated, and an app password that i used for the amelia smtp setup. I also have allow less secure apps activated on google. I currently have a plugin called SiteMailer that is used to send emails for elementor forms, dont know if that matters but figured id share.
When i go to notifications and send a test email it wont work. But SiteMailer is sending emails just fine.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Thanks for the access. I see this issue when sending a test email.
This usually indicates that either the credentials (SMTP username or password) are incorrect, or your hosting provider has restrictions in place preventing emails from being sent.
Could you please double-check your credentials and also reach out to your hosting provider to verify if any restrictions are affecting email delivery?
I have been trying to link a clients gsuite SMTP to Amelia and have set it all up properly according to the video attached you guys have posted to your youtube.
I talked with my hosting guy and he said there is no interference on his end. Its between google and amelia. I have my google smtp activated, and an app password that i used for the amelia smtp setup. I also have allow less secure apps activated on google. I currently have a plugin called SiteMailer that is used to send emails for elementor forms, dont know if that matters but figured id share.
When i go to notifications and send a test email it wont work. But SiteMailer is sending emails just fine.
Please let me know how to fix this ASAP.
Hi Ben,
Thanks for reaching out to us.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
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sent the credentials
Hi ben,
Thanks for the access. I see this issue when sending a test email.
This usually indicates that either the credentials (SMTP username or password) are incorrect, or your hosting provider has restrictions in place preventing emails from being sent.
Could you please double-check your credentials and also reach out to your hosting provider to verify if any restrictions are affecting email delivery?
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
My hosting guy said there is no restrictions on his end..., should i download an smtp plugin on wp?
Hi Ben,
It looks like the credentials don’t work anymore. I tried using the same ones as before, but they didn’t seem to work. Have there been any changes?
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables