I am experiencing difficulties with the SMS integration in my WordPress setup. Within my WordPress dashboard, when I navigate to Amelia's dashboard in the notification section and click on "SMS Notifications," I am prompted to sign in. I enter the email address and password associated with my purchase of Amelia's Pro license; however, upon clicking "Sign In," I receive an error message stating, "You have entered an incorrect email."
Could you please assist me in resolving this issue?
Thanks for reaching out to us. Unfortunatelly, you can't use the same WP admin credentials, you need to create a new SMS account. Make sure to check this link for instructions.
Dear Amelia Support Team,
I am experiencing difficulties with the SMS integration in my WordPress setup. Within my WordPress dashboard, when I navigate to Amelia's dashboard in the notification section and click on "SMS Notifications," I am prompted to sign in. I enter the email address and password associated with my purchase of Amelia's Pro license; however, upon clicking "Sign In," I receive an error message stating, "You have entered an incorrect email."
Could you please assist me in resolving this issue?
Thank you for your attention to this matter.
Hi Reza,
Thanks for reaching out to us. Unfortunatelly, you can't use the same WP admin credentials, you need to create a new SMS account. Make sure to check this link for instructions.
If you have other questions, feel free to ask.
Kind Regards,
Stefan Petrov
[email protected]
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Can I use the same email that I use for WP Admin Credentials to sign up for SMS or do I need a new email?
Hi Reza,
You need new credentials for the SMS account, so the email should be the new one, as well.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables