Holiday Notice – Support Unavailable on April 18 and April 21
We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!
In the meantime, if you need any help, feel free to:
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Use the support widget in the bottom right corner on our websites (Amelia and wpDataTables) — our latest AI-powered assistant is there 24/7 to help with basic and intermediate questions,
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Browse our detailed documentation (Amelia, wpDataTables)
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Explore helpful articles,
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Or check out our YouTube channels for video guides!
Amelia YouTube Channel
wpDataTables YouTube Channel
Thank you for your understanding, and we wish you a wonderful holiday weekend!
Dear Amelia Support Team,
I am experiencing difficulties with the SMS integration in my WordPress setup. Within my WordPress dashboard, when I navigate to Amelia's dashboard in the notification section and click on "SMS Notifications," I am prompted to sign in. I enter the email address and password associated with my purchase of Amelia's Pro license; however, upon clicking "Sign In," I receive an error message stating, "You have entered an incorrect email."
Could you please assist me in resolving this issue?
Thank you for your attention to this matter.
Hi Reza,
Thanks for reaching out to us. Unfortunatelly, you can't use the same WP admin credentials, you need to create a new SMS account. Make sure to check this link for instructions.
If you have other questions, feel free to ask.
Kind Regards,
Stefan Petrov
[email protected]
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Can I use the same email that I use for WP Admin Credentials to sign up for SMS or do I need a new email?
Hi Reza,
You need new credentials for the SMS account, so the email should be the new one, as well.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables