We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
Is there a way to limit services to certain days? I have different packages for Saturday and Sunday versus Friday. But when the calendar comes up, all services are available for all days.
Can this be done?
Thanks,
Le
Hello Alley,
Thanks for reaching out to us. This depends on the employee's work hours. If the work hours are configured for each day of the week, the service will be available for all days. However, you can also configure the special days since the work hours are repeated weekly. This option is also located in employee settings.
Kind Regards,
Stefan Petrov
[email protected]
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Ok. Thank you for your response.
I have created an employee for each day - Friday, SAturday and Sunday. I have also limited the employee hours to the availble hours to schedule a birthday party. Now the times are off. If you visit our booking page and select the associated service (ex. Saturday Private Party) the service is limited to Saturday - BUT, the times are all off.
Any ideas?
Thanks!
Hello Alley,
Make sure that the timezone configuration is correct. Amelia uses the Wordpress timezone settings, so make sure that the timezone is configured to the nearest city in your timezone. If configured to UTC, it will cause discrepancies like this, where the timeslots are off.
Please, double check and let me know if it works.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
That was it. Once I set the time zone in the WordPress ceneral settings everything was good. Thank you!