Hi, when inserting the Amelia Step by step booking form Elementor widget, and enabling the "Preselect booking parameters" setting, the widget doesn't show any parameters to preselect.
When enabling it, additional fields should appear below to preselect the Category, Employee, Service...
Thanks for reaching out to us. That's rather strange, may i ask for the WP admin credentials to double-check? Perhaps it's the conflict with other plugins?
Thanks for the access. Unfortunatelly, i wasn't able to find out the root cause, so i will forward the use case to developers for further troubleshooting. I will let you know as soon as i have feedback.
When I try to edit these Amelia Customers, and I trim that whitespace and click the "Save" button, nothing happens. And, when I refresh the page, the whitespace at the end is still there.
I can try to change them directly in the DB, as you suggested. Could you tell me in which table do I need to look?
However, this shouldn't be the way to go, but you should internally trim those whitespaces so they don't break the code in the whole website. Could you please tell me if this is going to be fixed in the next plugin update, and which would be the ETA on it?
Apologies for the delayed answer. The table is called wp_amelia_users. You can just search "users" word in the database
This isn't a general issue but rather specific to this use case. For some reason, the emails are stored in this format, which is causing the problem. However, this shouldn't be an issue in future updates.
This bug is still there. Every few days, there's a customer that makes an appointment, and leaves a blank space in their email address, causing most of the Amelia functionalities to crash. Then, I must go to the DB, find the error, and remove the blank space manually.
I think this is a major bug that needs to be solved asap, specially taking into account that is really easy to solve (just apply a trim function to the user input before saving it to the DB)
This bug is still there. Every few days, there's a customer that makes an appointment, and leaves a blank space in their email address, causing most of the Amelia functionalities to crash. Then, I must go to the DB, find the error, and remove the blank space manually.
I think this is a major bug that needs to be solved asap, specially taking into account that is really easy to solve (just apply a trim function to the user input before saving it to the DB)
Thanks for informing us. I will notify the developers.
From my observation, there haven’t been many similar issues reported, but it definitely needs to be fixed. Of course, if you come across any other issues, please let me know, and I’ll be happy to report them to the development team.
Hi, when inserting the Amelia Step by step booking form Elementor widget, and enabling the "Preselect booking parameters" setting, the widget doesn't show any parameters to preselect.
When enabling it, additional fields should appear below to preselect the Category, Employee, Service...
However, this just doesn't happen.
Attached files: Captura de pantalla 2025-02-03 234333.png
Hello,
Thanks for reaching out to us. That's rather strange, may i ask for the WP admin credentials to double-check? Perhaps it's the conflict with other plugins?
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
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I deactivated all other plugins, and switched to Twenty-TwentyFive theme, and the issue was still there.
I even created a new clean site, and installed only Amelia and Elementor, and it happened there too.
Here is a temporary admin link to my development site:
https://dev.metodo6k.es/wp-admin/?wtlwp_token=a2dbe1fef80e401403522fbbac47984b6cfa012470eaa18ed4273fccebd21a1476a0c4fdb4105935028508c2bde9cbfb738602dfa69ec2f6c6f3ff3c755fbf5e
And you can see the issue in this page:
https://dev.metodo6k.es/wp-admin/post.php?post=83617&action=elementor
Hello,
Thanks for the access. Unfortunatelly, i wasn't able to find out the root cause, so i will forward the use case to developers for further troubleshooting. I will let you know as soon as i have feedback.
Thank you for your patience and understanding.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello,
Apologies, it looks like the link is not working anymore. Can you please provide the credentials instead?
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Sorry, it must have been overwritten while debugging some other issue.
Here's a new link:
https://dev.metodo6k.es/wp-admin/?wtlwp_token=098ecb0f381fb1909a134842f9b201ac49060b5d21ada99041867d708e36f06e8aad2f2889dfc9fe313380e2f45bdfb9830ee8cb2f594c7ab3c32eb0d42ecff1
Thanks, this one does work. It has been escalated to developers for further troubleshooting. I will get back to you as soon as I have the information.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Stefan,
When I try to edit these Amelia Customers, and I trim that whitespace and click the "Save" button, nothing happens. And, when I refresh the page, the whitespace at the end is still there.
I can try to change them directly in the DB, as you suggested. Could you tell me in which table do I need to look?
However, this shouldn't be the way to go, but you should internally trim those whitespaces so they don't break the code in the whole website. Could you please tell me if this is going to be fixed in the next plugin update, and which would be the ETA on it?
Hello,
Apologies for the delayed answer. The table is called wp_amelia_users. You can just search "users" word in the database
This isn't a general issue but rather specific to this use case. For some reason, the emails are stored in this format, which is causing the problem. However, this shouldn't be an issue in future updates.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Stefan,
This bug is still there. Every few days, there's a customer that makes an appointment, and leaves a blank space in their email address, causing most of the Amelia functionalities to crash. Then, I must go to the DB, find the error, and remove the blank space manually.
I think this is a major bug that needs to be solved asap, specially taking into account that is really easy to solve (just apply a trim function to the user input before saving it to the DB)
Hi Stefan,
This bug is still there. Every few days, there's a customer that makes an appointment, and leaves a blank space in their email address, causing most of the Amelia functionalities to crash. Then, I must go to the DB, find the error, and remove the blank space manually.
I think this is a major bug that needs to be solved asap, specially taking into account that is really easy to solve (just apply a trim function to the user input before saving it to the DB)
Hello,
Thanks for informing us. I will notify the developers.
From my observation, there haven’t been many similar issues reported, but it definitely needs to be fixed. Of course, if you come across any other issues, please let me know, and I’ll be happy to report them to the development team.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Thanks Stefan. Please, I'd appreciate a notification when this is definitely fixed