Holiday Notice – Support Unavailable on April 18 and April 21

We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!

In the meantime, if you need any help, feel free to:

Amelia YouTube Channel

wpDataTables YouTube Channel

Thank you for your understanding, and we wish you a wonderful holiday weekend!

Okay
  Public Ticket #3813486
Please respond to private support requests
Closed

Comments

  • Ian started the conversation
    February 3, 2025 at 8:17pm

    Hello, I submitted an urgent support request privately 3 weeks ago. It seems only public tickets get responses though?

    My private ticket is: https://tmsplugins.ticksy.com/ticket/3801680/

    I need a response ASAP as I am having many complaints from customers about this issue.

    Thanks!

  •   Miloš replied privately
  • Ian replied
    February 4, 2025 at 5:41pm

    Thank you so much for the thorough response, and glad to hear the issue with private ticket notifications has been resolved!

  •  1
    Chris Dyer replied
    February 6, 2025 at 5:24pm

    It hasn't been resolved for me. I've had one opened for a month and nothing but crickets.