As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

Okay
  Public Ticket #3813404
Upgrade from Lifetime Standard to Pro Plan and Domain Change
Closed

Comments

  • Ioana started the conversation
    February 3, 2025 at 5:42pm

    Dear Amelia Team,

    I am reaching out to request some information regarding the plugin's lifetime license:

    License Upgrade: I am currently considering purchasing the Lifetime Standard plan, and I would like to know if it would be possible to upgrade to the Lifetime Pro plan in the future by paying only the price difference between the two plans. If so, what are the steps to complete the upgrade?

    Domain Change: I currently have an active domain, but I might consider changing it in the future. I would like to know if the purchased lifetime license can be transferred to a new domain, and if there are any additional costs or specific procedures required to make this change.

    Thank you for your support.

  •  1,718
    Uroš replied
    February 4, 2025 at 9:11am
     

    Dear Ioana,

    Thank you for reaching out!

    Regarding the license upgrade, you would need to purchase the new Lifetime Pro plan and then request a refund for the Lifetime Standard plan. This will allow you to pay the difference between the two plans.

    For the domain change, you will be able to transfer your lifetime license to a new domain without any additional costs. There are no specific procedures required other than updating the domain associated with the license.

    Let me know if you need any further assistance!

    Kind Regards, 

    Uros Jovanovic
    [email protected]

    Rate my support

    Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/

    wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs

    Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community

    You can try wpDataTables add-ons before purchasing on these sandbox sites:

    Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables