Holiday Notice – Support Unavailable on April 18 and April 21
We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!
In the meantime, if you need any help, feel free to:
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Use the support widget in the bottom right corner on our websites (Amelia and wpDataTables) — our latest AI-powered assistant is there 24/7 to help with basic and intermediate questions,
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Browse our detailed documentation (Amelia, wpDataTables)
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Explore helpful articles,
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Or check out our YouTube channels for video guides!
Amelia YouTube Channel
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Thank you for your understanding, and we wish you a wonderful holiday weekend!
I have Stripe connected via public keys, but I get an error that the site can't process payments.
Attached files: screenshot-checkout_square_site-2025_02_03-08_43_04.png
Hi Omar,
Could you please provide a screen recording of the process where you're encountering the error? This will help us understand the issue better and assist you more effectively.
Looking forward to your reply!
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
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I set it up correctly with the live keys and disabled "Test" mode.
I then reviewed the video and found no errors in my setup. To check, I enabled test mode and changed the keys, but I still have the error. I am never taken to the payment page, which can be seen around 4 minutes into the video. I get the error "This business is currently not accepting payments." I have been able to process payments directly through Stripe. So, I know the account is correctly set up to process payments.
Attached files: screenshot-mentalhealthcode_site-2025_02_04-10_34_47.jpeg
screenshot-mentalhealthcode_site-2025_02_04-10_33_50.jpeg
screenshot-mentalhealthcode_site-2025_02_04-10_30_34.jpeg
Hello Omar,
Thank you for the update on this and for your patience.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables