We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
How can I ensure that the event information on the woocommerce cart has space between the information? And also that the title be "Offre" instead of "Rendez-vous" ?
Attached files: Capture d’écran 2025-02-01 à 11.57.11.png
Hello there,
Thank you for reaching out to us.
Not sure if we can influence this since this shows on their end but you can perhaps try this.
Go to Amelia Settings/Payments, scroll down and open "MetaData and Description". There, you can configure the description that will show up in the cart (otherwise it uses the default cart description that you see):
When you add it like this (it currently has to be in HTML Mode, because we have a bug with the test mode, but it will be fixed for the next update), the cart shows this:
It can be modified per Appointment, Package, and Event. The example shown above is for Events only. Hope this helps in case it does not please reach out to their support team to see if this can somehow can be changed on their end.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic [email protected]
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Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Thank you for your help,
I tried your method but by changing the data, nothing changes on woocommerce.
Attached files: Capture d’écran 2025-02-04 à 17.15.07.png
Capture d’écran 2025-02-04 à 17.15.03.png
Hello again,
In the meantime, we have checked this with our developers, and unfortunately, it is currently not possible to modify this aspect of the design. We understand that this may not be ideal for you, but due to technical limitations—not only on our end—this adjustment cannot be made at the moment. Our development team is aware of the situation, and as soon as it becomes technically feasible, the necessary changes will be implemented. However, at this time, we are unable to provide any guarantees regarding when this will be possible.
Should you have any further inquiries, we kindly request that you open separate tickets for each question, and we will be happy to assist you there.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables