In the backend, in the appointments section, the appointments that have already been approved are not appearing, I cannot modify the parameters of the appointments and I cannot create new appointments from the backend. In the administration section the appointments do appear, but when I go to the appointments section, no appointments appear.
Thanks for reaching out to us. My first guess is that it could be the user roles conflict.
ou need to have only one role per user only admin or only manager or only employee.
Every role has different permissions and if you combine them Amelia can not function properly.
You need to disconnect other roles from that user and that mail to create a separate user with separate mail for each role and make sure to purge the cache afterward.
Please double check this and let me know if it works. If you are still experiencing the issue, please provide the WP admin credentials so i can log in to take a better look.
In the backend, in the appointments section, the appointments that have already been approved are not appearing, I cannot modify the parameters of the appointments and I cannot create new appointments from the backend. In the administration section the appointments do appear, but when I go to the appointments section, no appointments appear.
Attached files: Screenshot_20250201-095152.png
Screenshot_20250201-095209.png
Hello Juan,
Thanks for reaching out to us. My first guess is that it could be the user roles conflict.
ou need to have only one role per user only admin or only manager or only employee.
Every role has different permissions and if you combine them Amelia can not function properly.
You need to disconnect other roles from that user and that mail to create a separate user with separate mail for each role and make sure to purge the cache afterward.
Please double check this and let me know if it works. If you are still experiencing the issue, please provide the WP admin credentials so i can log in to take a better look.
Kind Regards,
Stefan Petrov
[email protected]
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