Holiday Notice – Support Unavailable on April 18 and April 21
We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
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Thank you for your understanding, and we wish you a wonderful holiday weekend!
If I enable the "Allow multiple people to attend" option for events, how do I ensure that the ticket is addressable? I mean, how do I force each attendee to enter their name, email address, and phone number? So that the customer doesn't have to buy each ticket separately and go through the entire purchase process?
Hi Petr,
Thanks for reaching out to us. Unfortunatelly, currently, there are no options other than adding the custom fields and setting them up as mandatory fields. These fields are not conditional, unfortunately. You can find more information on this link.
Kind Regards,
Stefan Petrov
[email protected]
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And do you have it somewhere on your roadmap? For many reasons, it is important to be able to get contacts for each participant without complicating the user experience with the purchase. The whole process is already quite lengthy, and forcing customers to go through it repeatedly is counterproductive.
While using a user field theoretically allows you to get a list of names or email addresses, but it no longer allows you to assign them to a specific ticket and its variant.
Hi Petr,
Yes, we’re aware that this option is currently missing. It is on our roadmap, and you can upvote the feature using this link. However, I should note that we’re currently prioritizing other features that have been requested for a long time. We’re definitely looking forward to including this option in future updates.
Kind Regards,
Stefan Petrov
[email protected]
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It doesn't seem like it from the description. I don't know if a simple or conditional form will allow me to enter contacts for each of the bulk tickets.
If so, I'll upvote
Hi Petr,
It's the same feature, using the conditional custom fields, you will be able to add the custom fields based on the number of additional people. In other words, the exact number of custom fields would be displayed based on the number of people. However, this would need to be a separate option, not through the custom fields, i agree. If you think that this is not what you need, feel free to suggest a new one.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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And what are the chances of being included in the roadmap?
And what are the chances of it being included in the roadmap? And is it visible anywhere what you are actually working on from the wish list?
Hi Petr,
Our roadmap is not publicly available, but we prioritize feature development based on suggestions and votes on our feature suggestion page. This particular feature is planned for a future update, but we don’t have an estimated timeline at the moment.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
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Thank you very much
Petr
No problem, Petr.
If you have any other questions, please open a new ticket and we will gladly help you there.
Have a nice day.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
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