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  Public Ticket #3811691
How to show Amelia Add to Calendar Page upon completed payment
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  • FotolabStudio started the conversation

    Hi Support,

    As subject above, I would like to know how to redirect Amelia Show Calendar page  after payment completed.

    Below is my setup : 

    WP Amelia with Woocommerce payment gateway
    Woocommerce Deposit Plugin
    Services : Created with deposit turn off.

    So, the issue is that WP Amelia deposit features doesn't keep track remaining  payment  with woocommerce order if customer want to update their payment.

    From WP Amelia Finance, we can changed the status from partial paid to paid, but we're not able to keep track when the payment has been made or details of the payment made.
    It just a status changed which not really suit with our case as we need to keep track all the payment related.

    Therefore, instead of using WP Amelia deposit, we disable the deposit and use woocommerce deposit plugin.

    So, each of Amelia services, we've created separate woocommerce product with deposit option enable from woocommerce product setting.

    When we set this, the woocommerce deposit plugin will set status from Pending Order to Partial Payment, which it won't triggered appointment creation thus no Amelia show a calendar  page appeared after payment completed.

    Since WP Amelia not supporting custom woocommerce status ( in this case status is partial payment) ,  therefore wp amelia order not created.

    I've temporary solution which using custom snippet to changed order from Pending Payment -> Partial Payment -> Processing -> Partial Payment.

    Therefore, this solution will created amelia appointment but the Amelia Show Calendar page not able to popup after payment completed due to Woocommerce Order flow changing from : 

    Pending Payment -> Partial Paid -> Processing.

    If Pending Payment changed to Processing, I believed the Amelia Show Calendar page able to appeared.

    Therefore, do you have any option in order for me to be able to show calendar after payment completion?


  •  1,655
    Marko replied

    Hello there,

    Thank you for reaching out to us.

    We will do our best to assist you, but to be completely honest, we are not entirely sure we fully understand the issue based on the information provided.

    First, we want to ensure that we address your concern as effectively as possible. If there is anything we may have misunderstood, we kindly ask you to send us a short video (no longer than 60 to 90 seconds) demonstrating the issue. This will help us better understand the situation and provide more accurate assistance.

    Additionally, we would like to clarify that Amelia has a core integration with WooCommerce, and we can only guarantee compatibility with the standard WooCommerce setup. However, we cannot ensure compatibility with third-party add-ons or custom modifications, such as the WooCommerce Deposits plugin.

    To correctly set up deposits in Amelia, you must configure them within Amelia itself. Once the deposit is paid, the appointment will be created, provided that the WooCommerce rules have been set up properly. Unfortunately, we are unable to provide support for third-party add-ons or take responsibility for any issues that arise from customizations. You must not use addons or additional WooCommerce plugins with Amelia only core possibilities of WooComemrce are available for use and accepting payments.  

    You can either configure the deposit payment within Amelia and WooCommerce so that the appointment is created once the deposit is paid, or you can use Amelia’s "Pay Later" option. You can find more details about this option here: https://wpamelia.com/configuring-payments/. Alternatively, you can configure WooCommerce so that only the deposit is paid initially, with the remaining balance handled via the "Pay on Spot" option.

    We wish you all the best and hope you have a wonderful day ahead. 

    Kind Regards, 

    Marko Davidovic [email protected]

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