We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Subject: Assistance Needed: Filtering wpDataTables Using Date, User Role, and User ID
Dear wpDataTables Support Team,
We have been working on implementing dynamic filtering for a table in wpDataTables, but we’ve encountered significant challenges. Here's a summary of our requirements and the issues we’re facing:
Setup Details:
What We’ve Tried:
Current Situation: The table renders correctly, but:
Our Goal: We need a clear and efficient way to:
Could you please guide us on how to achieve this? If there’s a recommended method, example code, or best practice for such scenarios, we would appreciate your help.
Thank you for your assistance!
Best regards, Mr Jim