We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I have created a booking system with a search feature where customers first select a date and time, and based on that, the available services are shown. It works well on desktop but does not work on mobile. Could you please figure out what the issue is?
Attached files: Desktop.png
Mobile.png
Hello Junaid,
It seems like the search form you're using might be outdated, which could be causing the issue on mobile. Do you specifically need to use that exact form, or would you be open to using newer booking forms that could work more seamlessly across all devices?
Let me know what you'd prefer!
Kind Regards,
Uros Jovanovic
[email protected]
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Could You please check it in your mobile.. unfortunately I cannot procced with new booking system.. Its my client requirements..
Hello Junaid,
Thank you for reaching out!
I can see that you have switched to the 2.0 booking form. What exactly does not work with the 2.0 booking form?
Let me know how it goes, and I’ll be happy to assist further if needed.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables