We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello Amelia Support Team,
I would like to ask if there is an option within the system for employees to directly view available time slots in their calendar or admin panel, without having to manually check occupied reservations one by one in the booking section.
The idea is that instead of reviewing each booking individually to find availability, they can easily identify open slots within the same calendar where scheduled appointments are already displayed.
If this feature is not currently available, it would be great to consider implementing it in a future update, as it would make the process much more dynamic and efficient for employees.
I appreciate your guidance on this.
Lucas.
Hi Lucas,
Thanks for reaching out to us.
In the employee panel, employees can only see the appointments assigned to them. When they attempt to reschedule an appointment, only the available time slots will be shown.
Even if they log in to WordPress, they can still only view their own appointments since they don’t have admin permissions. If they want to book a new appointment, they will only see the available time slots.
Perhaps i didn't understand what you were looking for?
Kind Regards,
Stefan Petrov
[email protected]
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