We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello, when will you add service ratings, the competition has it https://www.booking-wp-plugin.com/add-ons/add-staff-ratings/ to be honest, I don't know whether to go to them because I don't see anything like that in yours
Hello there,
Thank you for reaching out to us.
Amelia and Bookly are two different solutions in terms of functionality and pricing. Amelia is a WordPress plugin, while Bookly is a SaaS product. With Amelia, all features included in your chosen license are available without additional costs, whereas Bookly requires separate payments for add-ons, including the functionality you are looking for. Amelia does not use an add-on system, and SaaS products are generally more expensive than plugins.
At this moment, we cannot confirm whether this feature will be added to Amelia in the future. Currently, our development efforts are focused on a backend redesign, improvements to the employee panel, and other highly requested features.
In light of this, we encourage you to kindly consider submitting this valuable suggestion as a feature request through the following link: https://features.wpamelia.com/. The prioritization of feature development is greatly influenced by the number of customer requests received. By participating and expressing your support, you contribute significantly to the potential expedited implementation of this feature.
Should you have any further inquiries, we kindly request that you open separate tickets for each question, and we will be happy to assist you.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic [email protected]
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Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
I see that this function is in 9th place when it comes to user needs. they reported this to you a few years ago, it's a very poor approach on your part to be so slow in fulfilling users' requests. maybe bookly is a more expensive service, but more complete than what you offer.
Hello again,
It may be in 9th place now, but we kindly encourage you to check our changelog, where you can see all the new options, features, and requests that have been implemented over the years. Almost everything added to Amelia has come directly from user requests, meaning that this particular suggestion may have previously been in 39th place rather than 9th, for example.
Of course, we fully respect everyone's opinion and right to choose what works best for them.
We wish you all the best and send our warmest regards.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables