We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I have a very simple requirement - book an appointment for an estimate to be done at the customer site. There is only one SErvice (estimating) and one Employee, so those fields are not input fields. I have gotten the form the way we want with a small exception. Here is what we take in at the "Your Information" time in the attachment.
I need to set the phone number and email address to required. I found the global setting for Email required (I think) but it's not working. When I go into the Customize Forms, it comes up with a very complex form with many steps that I don't want to show.
How do I make just these 2 fields required on the form that I see when I access the page?
Thanks,
Stephanie
Attached files: Screen Shot 01-28-25 at 10.19 AM.PNG
Hello there,
Thank you for reaching out to us.
In customize section we must show every option that Amelia form can contain but this does not mean that it will on the front end. You just need to set phone number as mandatory field in the booking form that is it like this
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic [email protected]
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