1. Calendar Sync from Amelia to employee calendars.
- I thought I synced the Apple Calendar correctly for the appointment to show up on my phone. We are a mobile service and need to be able to have appointments sync quickly to everyone's calendars. Right now I am just testing it with mine.
2. Available times in the calendar for customers to book. (RESOLVED)
- From what I can tell, all our service hours are correct, but when I went to check if everything was working properly, there is only one time slot available at the very end of the day. I don't know where to look to make sure these settings are correct.
RESOLVED: The website time zone was off by 10 hours. Once adjusted, it sorted itself out.
3. Deleted appointments showing up as available. (RESOLVED)
- I deleted an appointment and expected the time to become available again, but it did not. I want it to be available if some cancels or if we delete an appointment.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Could you please elaborate on the issue you're facing with syncing the Apple Calendar? Are the appointments not appearing at all, or is there a delay in syncing? Any additional details will help me assist you more effectively.
Three things are not working:
1. Calendar Sync from Amelia to employee calendars.
- I thought I synced the Apple Calendar correctly for the appointment to show up on my phone. We are a mobile service and need to be able to have appointments sync quickly to everyone's calendars. Right now I am just testing it with mine.
2. Available times in the calendar for customers to book. (RESOLVED)
- From what I can tell, all our service hours are correct, but when I went to check if everything was working properly, there is only one time slot available at the very end of the day. I don't know where to look to make sure these settings are correct.
RESOLVED: The website time zone was off by 10 hours. Once adjusted, it sorted itself out.
3. Deleted appointments showing up as available. (RESOLVED)
- I deleted an appointment and expected the time to become available again, but it did not. I want it to be available if some cancels or if we delete an appointment.
RESOLVED: Same reason as #2
Hello Brad,
Thank you for reaching out to us.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
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Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello Brad,
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables