We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi Milos,
Thank you for you message.
I can confirm the table type is Manual.
I have been testing in the meantime, and it looks like new tables can be added. Furthermore, the changes can be saved if this edit option is used: https://prnt.sc/5iJIHB3aq58k
Btw, you mentioned WooCommerce - we don't have that plugin installed on this website.
In any case, the error appears every time the "Save changes" button is clicked, regardless if a change was made or not.
Unfortunately, I can't give you access to the website. I will try to setup a test environ asap and get back to you.
All the best,
Bogdan
Hi again Milos,
Here is the full error message being displayed: https://drive.google.com/file/d/17E3BMYimX7CdSx7gwL5ThMSk4skDWzI_/view?usp=sharing
Best,
Bogdan