We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I submitted a ticket over a month ago and still haven't heard anything back. If you're not going to give me any support, I'd like a refund, because currently this plugin is completely useless to me.
As a reminder this is what I asked on Dec 21, 2024
I'm pulling in information from a google sheet and a couple of the columns in google sheets has multi select. When I go into wpdatatables all of the filter options selected in a cell are being combined into one selection vs separating them at the comma. for instance:
In google sheets, if I have 3 things selected in one cell: - Family Support - Church Resources - Looking to Connect
In wpdatatables it's showing up as one filter option separated by commas: - Family Support, Church Resources, Looking to Connect
1. Is there a way to make the filter only show the individual options? Also, I'm assuming, if this is possible, that the filter won't include duplicates, correct?
2. If this isn't possible, is there a way to manually input what you want the filter options to be for the multi select for a particular column?