We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
First need this to show the booking form. Second gonna need a lot of help making this work for renting a venue. I dont have "Employees". I have a venue I rent. I need a 4 hour minimum rental and they can rent additional hours up to max of 10 hours.
I think I got that part figured out. I select my Date and slot and get to your Information and I have to choose the Event Date Again.... I dont want that at all.
It was in as a custom field. Thats fixed now.
How about custom hours. Like for example: Winter Hours are 9am - 7PM and Summer Hours are 9am-11PM
How can I change the order of the form? Like, I want them to pick date and time first THEN any extras I have setup. I have the shortcode to auto choose the service But when the form appears, I get Extras Then Date & Time. I really need Date & Time as first selection so they can see whats available then add extras right before checkout lie any other online store etc.
Hello Adam,
Thank you for your message.
Currently, there is no option in Amelia to reorder the booking form steps. The default flow is to select the service first, followed by date and time, and then extras. Unfortunately, this cannot be changed within the plugin settings.
As for custom hours, you can set up different employees and adjust their working hours accordingly for Winter and Summer hours. This way, each employee can have different availability based on the season.
Let me know if you need further assistance with this!
Kind Regards,
Uros Jovanovic
[email protected]
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