Thanks for reaching out to us. By default, notifications are sent to both customers and employees. You just need to ensure that the email configuration is correct. You can also create a new custom notification template and assign it to a specific service. However, there is no option to assign a notification to a specific employee. Since the employee is assigned to the service, the notification will be triggered whenever a customer selects that service or employee.
As explained, they are already sent to all new customers. Depending on the appointment status, the email notification template is sent, either "approved" or "pending". With the custom notification template, you can assign the specific services, so if a customer books any specific service that is assigned, that custom template will be sent.
hi!
is there a way to send a notification to the customer after an appointment with a specific employee?
thanks!
Hi Konstantinos,
Thanks for reaching out to us. By default, notifications are sent to both customers and employees. You just need to ensure that the email configuration is correct. You can also create a new custom notification template and assign it to a specific service. However, there is no option to assign a notification to a specific employee. Since the employee is assigned to the service, the notification will be triggered whenever a customer selects that service or employee.
Kind Regards,
Stefan Petrov
[email protected]
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thanks for the reply!
is there a way to send the notification to new customers only?
Hi Konstantinos,
As explained, they are already sent to all new customers. Depending on the appointment status, the email notification template is sent, either "approved" or "pending". With the custom notification template, you can assign the specific services, so if a customer books any specific service that is assigned, that custom template will be sent.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables