We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #3807364
Request to Change the Participant Count Display in Amelia Booking
Closed

Comments

  • Joel started the conversation
    January 24, 2025 at 10:41am

    Hello,

    I hope you’re doing well! I’m reaching out because I’d like to adjust how the booking system handles participant numbers for my sessions.

    Currently, the system displays a message implying that the person booking needs to add additional people beyond themselves. Instead, I’d like to show (or request) a simple total headcount for each appointment/session. In other words, rather than prompting the user to select “1 + additional guests,” I’d prefer the system to show the total number of participants needed or allowed directly.

    Is there a way to configure Amelia so that the booking form reflects the total number of people in a session without making it seem like the booking user must add more participants separately?

    Any guidance or instructions you can provide on how to set this up would be greatly appreciated. Thank you in advance for your help, and I look forward to hearing from you.

    Best regards,

  •  1,712
    Marko replied
    January 27, 2025 at 6:29am

    Hello there,

    Thank you for reaching out to us.

    Yes, this is possible but make sure that you are using latest version of Amelia 8.0.2.

    In settings appointment and events settings you have option to choose total number of people like this 
    3459509135.png

    This should help.

    Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.

    We wish you all the best and hope you have a wonderful day ahead. 

    Kind Regards, 

    Marko Davidovic [email protected]

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