We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I'm using Amelia as a booking form for a rehearsal studio that I run. I have only one room and one employee (me). I have two services: band rehearsal (3 hours), and solo musician (2 hours). They are different prices. The solo musician option should only be available from 9am until 4pm, while the band rehearsal should be available from 9am until 11pm. However I can't see a way to make this happen. It appears that I have to create another employee with different work hours, and then assign the two different employees to the two different services, but this makes things confusing for the user, because they're booking a room, not an employee. The employee option needs to be invisible to the user. I would prefer to keep just one employee (the room) and limit the daily availability of each service. Is there a way to do that?
Many thanks.
Hello James,
Thank you for reaching out!
To achieve the setup you're looking for with a single employee (the room) and different service availability times, you don't need to create multiple employees. Here's how you can configure this:
Set up different availability for each service:
Hide the employee selection:
This setup will ensure that each service has its own availability window while keeping the booking experience simple for users, as they'll only book the room without needing to select an employee.
Let me know if you need further assistance with this setup!
Kind Regards,
Uros Jovanovic
[email protected]
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Hi Uroš... I don't know if I'm missing something, but I'm not seeing an Availability option in my services. I've attached a short screen capture video showing all the options in my services. Can you tell me what I'm missing?
Thank you!
Attached files: 2025-01-26 13-40-26.mkv
Hello James,
My apologies for not being clear enough.
To configure availability for the service, you need to set up the work hours for the employee and assign a specific service.
Please let me know if that works or not.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi, yep, I've done that. I've set up the work hours for the employee, which dictates the availability of the assigned service. The problem is that I have to set up a second employee and assign that to the second service in order to have different availability for that service. This is cumbersome, because I don't have employees, just a single room, but I still have to create two different employees with two different email addresses.
It would be much easier if there was an Availability setting in the service itself.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables