We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
We are using BuddyBoss along with Amelia for our website. We would like to have
WP Users with the BuddyBoss role of "Student" to have the WP User role of AmeliaCustomer
and
WP Users with the BuddyBoss role of "Teacher" to have the WP User role of AmeliaEmployee
We are using UncannyAutomator to do this already and it works perfectly. The problem now is that we need to create Amelia customers and Amelia Employees. How can we automate this?
Hi Stephen,
Thank you for reaching out to us. Amelia already includes an option to automatically create a customer whenever a new appointment is booked. However, this functionality doesn’t extend to new employees. There is no dedicated option for the automatic creation of employees, as this process is intended to be handled manually by the admin. I’m not certain if this can be fully automated, even with tools like Uncanny Automator.
Kind Regards,
Stefan Petrov
[email protected]
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