*Note: The current linked page is live, so it's currently the old panel so it can be used.
I had Customer Panel 2.0 working (it shows as working when I go to customize the page from the site instead of my WP dashboard) but once I published the page, it doesn't show. The only panel that seems to work is "old version". I've also tried to copy and paste the shortcode, but that doesn't work either. I've tried in both Firefox and Chrome, to no avail.
I was really excited to unveil this to my customers, but it doesn't work.
Thank you for reaching out to us. I would suggest checking for a caching plugin conflict. Usually, when the booking form is not loading on the front-end but is visible when logged in, it’s due to a caching plugin issue. If you have a caching plugin enabled, please temporarily disable it and test again.
Let me know if this resolves the issue. If it doesn’t, please provide the WP admin credentials so I can investigate further.
It's fixed. There was a wrong shortcode added and the caching plugin is making a conflict with Amelia. With the correct shortcodes and caching plugin disabled, this works properly now.
Please, double check and let me know if it works on your side.
*Note: The current linked page is live, so it's currently the old panel so it can be used.
I had Customer Panel 2.0 working (it shows as working when I go to customize the page from the site instead of my WP dashboard) but once I published the page, it doesn't show. The only panel that seems to work is "old version". I've also tried to copy and paste the shortcode, but that doesn't work either. I've tried in both Firefox and Chrome, to no avail.
I was really excited to unveil this to my customers, but it doesn't work.
Attached files: Screenshot 2025-01-03 at 13-48-02 Edit Page ‹ BooksGoDirect — WordPress.png
Hi Amanda,
Thank you for reaching out to us. I would suggest checking for a caching plugin conflict. Usually, when the booking form is not loading on the front-end but is visible when logged in, it’s due to a caching plugin issue. If you have a caching plugin enabled, please temporarily disable it and test again.
Let me know if this resolves the issue. If it doesn’t, please provide the WP admin credentials so I can investigate further.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
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Hi Amanda,
It's fixed. There was a wrong shortcode added and the caching plugin is making a conflict with Amelia. With the correct shortcodes and caching plugin disabled, this works properly now.
Please, double check and let me know if it works on your side.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Stefan,
Thanks so much! It works, even with caching turned back on. :)