We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
I'm using WPDataTables with GoDaddy managed Wordpress hosting and I believe the built in CDN/Caching is causing an issues where the tables appears to be loading for the user, but never loads.
This is resolved when I flush the cache of the site - however, it's not feasible to manually flush the cache every day.
Are there any new workarounds for this issue? Switching hosting plans to one with more control is not impossible, but wanted to check first.
Thank you!
Thanks for the reply!
How do I get to the place to follow this instruction - I'm in phpMyAdmin and I can't find where to do this:
Please go to ../wp-content/plugins/wpdatatables/source/class.wpdatatable.php and around line 3188 you'll see this: