We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello Amelia Support Team,
We are using Amelia client panel on our website and currently we need help with the following issue:
We want to make the "book" button in the client panel invisible only on the package page in the client panel. However, when we do this, the button disappears on other pages and panels as well. We have tried different solutions through JavaScript and CSS so far, but we could not achieve the desired result.
We want to:
Hide the "Create appointment" button only on the package page of the client panel.
The same button continues to be visible on other panels or pages.
If you have a method or a suitable configuration suggestion to solve this problem, can you share it? We would also like to know if there is a mechanism that can help us distinguish between the client panel and the employee panel (for example a class, element or other token).
Thanks in advance for your help.
Hello there,
Thank you for reaching out to us.
Our support is not covered by custom CSS but for some smaller custommiztaiton we can help. You can apply this CSS to that page
.amelia-v2-booking #amelia-container .am-cappa__service-book.am-rw-500 { display: none }And is should look like this
Hope this helps.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic [email protected]
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wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
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Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
I noticed that you forgot to add a semicolon (;) at the end of the CSS. However, even after adding the semicolon, it still didn’t work. The button is still visible in the same place.
I just realized that when I apply this code, the button is not visible on mobile, but it still appears on desktop.
Hello again,
We sincerely apologize, but we are a bit confused at this point. Could you please clarify if everything is working correctly now? If not, kindly provide us with specific details about what you are trying to achieve and where the issue occurs, and we will be happy to assist you further.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables