We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Buenas noches.
Para que el paciente de mi clinica pueda generar una reservación desde mi pagina web, ¿este debe tener un usuario en Wordpress? o ¿podemos pedirle que nos mande sus datos para darlo de alta y en amelia para que el pueda posteriormente generar sus reservaciones? o ¿Puede cualquier usuario generar su sita vía internet sin que tenga un usuario en wordpress?
Necesito poner ya en linea este proceso, que cualquiera de nuestros visitantes pueda solicitar una cita sin tener sus datos registrados en Amelia (Nombre, Telefono y email)
De antemano muchas gracias!!!
Hello there,
Thank you for reaching out to us.
Anyone can see Amelia booking form on your site they do not have to be WP user in order to use it. Once they book they will become Amelia sutomer and also you can create customer on the backend and you can make appointments for them.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic [email protected]
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