Since getting wordpress amelia, i am unable to complete a booking from the back end. When i click save, the screen seems to stay unaffected and the booking does not show on the calendar at all.
Thank you for reaching out! Here are a few steps to help resolve the issue you’re experiencing:
1. Check Email Addresses:
Please verify if the same email is being used for the Admin and Employee/Customer accounts. If so, this could lead to permission conflicts, which might be causing the issue. Try updating one of the email addresses to a unique one and attempt the booking again.
2. Reinstall the Plugin:
If the issue persists, please try reinstalling the Amelia plugin. This ensures that there are no corrupted files causing the problem.
3. Provide Admin Credentials:
If neither of the above solutions resolves the issue, please provide us with admin credentials so we can investigate further. Make sure to send the credentials securely.
Let us know how it goes or if you need further assistance!
Good day,
Since getting wordpress amelia, i am unable to complete a booking from the back end. When i click save, the screen seems to stay unaffected and the booking does not show on the calendar at all.
Hi Kendell,
Thank you for reaching out! Here are a few steps to help resolve the issue you’re experiencing:
1. Check Email Addresses:
Please verify if the same email is being used for the Admin and Employee/Customer accounts. If so, this could lead to permission conflicts, which might be causing the issue. Try updating one of the email addresses to a unique one and attempt the booking again.
2. Reinstall the Plugin:
If the issue persists, please try reinstalling the Amelia plugin. This ensures that there are no corrupted files causing the problem.
3. Provide Admin Credentials:
If neither of the above solutions resolves the issue, please provide us with admin credentials so we can investigate further. Make sure to send the credentials securely.
Let us know how it goes or if you need further assistance!
Kind Regards,
Uros Jovanovic
[email protected]
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