I'm really enthousiast about the booking tool from Amelia but for the moment i don't use it (so now only the events) because i need an API connection with 'Teamleader', a CRM system that we use for our administration. When a booking is created in Amelia there is now no automatic linc with Teamleader to create a new 'deal' in that application. I already investigated and tested the integrations like outlook calender also in Amelia.
So now i use forms from Teamleader where people can make an appointment that is put in the teamleader agenda and is synchronized with an outlook calendar on our Exchange system from Microsoft. This calendar can people view on the website to see if a slot is yet free. So, it is a not optimal workaround until i can use Amelia fully and give an optimal service to our end users.

So, what i ask infact i think, is that i can have one or more sessions with someone of Amelia where they or we can work on my environment to put me in the good direction. For example to make a link between the API of Amelia and the API from Teamleader to work with triggers (Zapier?). I hope this assistance is included in my subscription but i'm also willing to pay extra for this personal assistance.

I hope to hear soon from you and have already heard a lot of possitive reactions about this helpdesk. In attachment you can find some screenshots of my configuration to already give you an idea .