I need my customers to be able to book appointments without it blocking the slot.
In concrete terms, I offer workshop slots where I can accommodate 10 people, but within these 10 people, there may be 3 who come for one workshop 1 (service 1), 4 who come for workshop 2 (service 2) and 3 who come for workshop 3 (service 3).
Today, if just one person comes for service 1, it blocks the remaining 9 places on the other workshops.
Is there a solution to this? I'd like a reservation on this type of service not to block the entire slot.
I've searched and searched, but I can't find a solution. Thank you in advance for your help.
When you offer group classes you need to enable the option "Allow booking below minimum capacity" in Amelia/settings/appointment settings. When this is enabled, multiple customers will be able to book the same time slot, without having to fill in the minimum capacity.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Hi,
I need your help.
I need my customers to be able to book appointments without it blocking the slot.
In concrete terms, I offer workshop slots where I can accommodate 10 people, but within these 10 people, there may be 3 who come for one workshop 1 (service 1), 4 who come for workshop 2 (service 2) and 3 who come for workshop 3 (service 3).
Today, if just one person comes for service 1, it blocks the remaining 9 places on the other workshops.
Is there a solution to this? I'd like a reservation on this type of service not to block the entire slot.
I've searched and searched, but I can't find a solution. Thank you in advance for your help.
Hello there,
Thank you for reaching out to us.
When you offer group classes you need to enable the option "Allow booking below minimum capacity" in Amelia/settings/appointment settings. When this is enabled, multiple customers will be able to book the same time slot, without having to fill in the minimum capacity.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic [email protected]
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