Thank you for bringing this to our attention. To investigate further, could you please provide a screen recording demonstrating the issue? This will help us better understand your setup and the steps you’ve taken.
Additionally, let us know if there are any specific configurations or plugins you’re using that might interact with this webhook filter.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we can log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
If you can confirm from your internal unit tests and integration tests that this webhook is working fine, then the problem may be on my side. But first, please confirm that your developers have run the tests and that everything works as expected.
This filter is triggered whenever a customer books a spot in an existing group appointment. It applies when multiple participants can join the same session, ensuring that the booking is processed correctly without creating a new appointment. This allows seamless management of group bookings, keeping all attendees within the same scheduled session while updating availability accordingly.
Web hook filter: amelia_before_appointment_booking_saved_filter is not triggeret.
I have check others Amelia WP Hooks for Bookings and I was able to trace them in debug.log with no problem. But this one is not triggerte at all.
I have check this after booking a person on a front-end and on a back-end. It just doesn't work.
Kind Regards,
Uros Jovanovic
[email protected]
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Hi Uros,
I don't understand what kind of screenshot you expect from me.
Here’s an example: When I add code snippets like the following:
function my_example1($data)
{
error_log('==== Triggering of hook: AmeliaAppointmentBookingAddedFilter: my_example ====');
error_log(print_r($data, true)); // Print content
return $data;
}
// Adding a filter:
add_filter('AmeliaAppointmentBookingAddedFilter', 'my_example1', 9, 1);
function my_example2($resultData)
{
error_log('==== Triggering of hook: amelia_before_post_booking_actions_filter ====');
error_log(print_r($resultData, true)); // Print content
return $resultData;
}
add_filter('amelia_before_post_booking_actions_filter', 'my_example2', 10, 1);
I can see in the debug.log file that the hooks are triggered, and the content of the function arguments is logged.
However, when I try to capture the amelia_before_appointment_booking_saved_filter webhook:
function my_example3($booking, $reservation)
{
error_log('==== Triggering of hook: amelia_before_appointment_booking_saved_filter ====');
error_log(print_r($booking, true)); // Print content
return $booking;
}
add_filter('amelia_before_appointment_booking_saved_filter', 'my_example3', 10, 2);
Nothing is logged in the debug.log. This happens regardless of whether I create a new booking from the back end or the front end.
What kind of screenshot do you expect me to provide in this situation, given that nothing is being logged?
Hello Marta,
Thank you for the update on this.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we can log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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Hi Uros,
If you can confirm from your internal unit tests and integration tests that this webhook is working fine, then the problem may be on my side. But first, please confirm that your developers have run the tests and that everything works as expected.
Best regards
Marta
Hello Marta,
Thank you for the update on this.
I have passed this issue to our developers and we will provide you with an update as soon as we have one.
Thank you for your patience.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
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Hello Marta,
We just got an update from our developers.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
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Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Thank you Uros,
That explains a lot. I think it should be better described in the documentation on the Amelia web page as well.
We can close the case.
Hello Marta,
Thank you for your feedback! I’m glad I could clarify things for you. We’ll take your suggestion into account regarding the documentation.
If you need any further assistance in the future, feel free to reach out. Have a great day!
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables