As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Good day, we use your plugin on our hosted website. We have 3 tables connected to mysql that refresh every 5 seconds. We have about 10 users connected to the "site".
Our hosting provider keeps disconnecting us from our wordpress with a database error saying that your plugin uses all the "max_connections" set to 20. (see attached)
is that possible?