We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #3803460
Fearture Request
Closed

Comments

  • YURIKA SEKINE started the conversation
    January 18, 2025 at 2:29pm

    Subject: Feature Request: Staggered Booking Times for Multiple Customers

    Dear Amelia Support Team,

    I am using Amelia version 8.0 for my salon booking system. I would like to request a feature that allows staggered appointment times for multiple customers when booking the same service.

    Current Situation:
    - Service duration: 1 hour
    - Maximum capacity: 2 customers
    - When two customers book the same service, they must start at the same time

    Requested Feature:
    - Ability to automatically stagger start times for multiple customers
    - Example:
      * First customer starts at 9:30
      * Second customer automatically starts at 10:00
      * Both receiving the same 1-hour service
    - This would help optimize our workflow and provide better service to our customers

    This feature would be particularly useful for:
    - Salons and spas
    - Personal training sessions
    - Any service where starting times need to be staggered for multiple customers

    Is this something that could be considered for a future release?

    Thank you for your consideration.

    Best regards,
    [YURIKA]

  •  1,696
    Uroš replied
    January 19, 2025 at 5:47pm
     

    Hello Yurika,

    Thank you for sharing your detailed feature request.

    Currently, Amelia does not support staggered booking times for multiple customers within the same service. All customers booking a service with a set capacity must start at the same time.

    Your suggestion is very practical and could indeed benefit many businesses, including salons and spas. I'll pass your request to our development team for consideration in future updates. While I can't guarantee implementation, customer feedback plays a significant role in shaping new features.

    In the meantime, if there's anything else you'd like to explore or configure to optimize your setup, feel free to let me know.

    Kind Regards, 

    Uros Jovanovic
    [email protected]

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