I am using WP Amelia with payments via WooCommerce.
When booking an appointment for a customer from the backend, the customer is not able to pay for it. When sending a test email for the "Pending Appointment" it only shows the placeholder "%payment_link_woocommerce%" yet not the actual link.
I have set the default appointment status to "in Progress", however when creating a new booking I manually put in on "pending" before saving.
Am I doing something wrong?
I have not changed the settings for the WooCommerce integration in the payment section.
Another issue that may be related is, that when I create an order directly in WooCommerce, that customers are not able to pay for it using the provided link from WooCommerce. I know that this is outside the scope of your support, I just thought I'd mention it.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Dear Support,
I am using WP Amelia with payments via WooCommerce.
When booking an appointment for a customer from the backend, the customer is not able to pay for it. When sending a test email for the "Pending Appointment" it only shows the placeholder "%payment_link_woocommerce%" yet not the actual link.
I have set the default appointment status to "in Progress", however when creating a new booking I manually put in on "pending" before saving.
Am I doing something wrong?
I have not changed the settings for the WooCommerce integration in the payment section.
Another issue that may be related is, that when I create an order directly in WooCommerce, that customers are not able to pay for it using the provided link from WooCommerce. I know that this is outside the scope of your support, I just thought I'd mention it.
Hello Sebastian,
Thank you for reaching out to us.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
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Hello Sebastian,
Can you please test it out now and let me know if it works or not?
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Works perfectly now, thank you so much!
What did I get wrong?
Best,
Sebastian