I hope you're doing well. I run a barbershop and have noticed a recurring issue with some clients not showing up for their scheduled appointments. This not only disrupts my daily schedule but also affects my business. To manage this more effectively, I wanted to inquire whether there’s an option within your system to create an internal "blacklist" or a similar feature that would prevent clients who have missed multiple appointments from booking again in the future.

I understand that no-show situations can occasionally happen, but when it becomes a frequent issue, it can be quite challenging for both the salon and other clients. It would be incredibly helpful to have a way to track and address this issue.

Could you please let me know if this is something your platform can accommodate, or if there are any alternatives you might recommend?

Thank you in advance for your assistance!