Hello,
why can't I edit the place or advisor of
a consultation that has already been booked?
The client has signed up for an appointment
with a specialist in a certain location
and I cannot change him or transfer him to another
specialist on another day..
Thanks for reaching out to us. An admin should be able to change the appointment details no matter the employee work hours. In User Role section / Admin section, there is this option "Allow admin to book appointment at any time", and it needs to be enabled. If enabled, then an admin would be able to book at any time and also change the other information.
I want to clarify I have a group consultation for which, for example, 10 people have signed up. One person wants to change the place and time of the meeting? Is it possible for me as an Administrator to change the date of a meeting for one person for which several people have signed up?
Thank you for the video. Unfortunately, for group bookings where multiple customers have booked, it’s not possible to change the date and time for a specific customer within the appointment settings. You would need to remove the attendee from the group booking and manually add them to a different appointment with a new date and time.
You can, however, change the appointment status for each customer's individual appointment.
Hi Cezary,
Thanks for reaching out to us. An admin should be able to change the appointment details no matter the employee work hours. In User Role section / Admin section, there is this option "Allow admin to book appointment at any time", and it needs to be enabled. If enabled, then an admin would be able to book at any time and also change the other information.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
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I want to clarify
I have a group consultation for which, for example, 10 people have signed up. One person wants to change the place and time of the meeting? Is it possible for me as an Administrator to change the date of a meeting for one person for which several people have signed up?
Hi Cezary,
Thank you for the video. Unfortunately, for group bookings where multiple customers have booked, it’s not possible to change the date and time for a specific customer within the appointment settings. You would need to remove the attendee from the group booking and manually add them to a different appointment with a new date and time.
You can, however, change the appointment status for each customer's individual appointment.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables