We have some events that are fully booked and people registered on the waiting list. For some of these events we can open extra spot. When we open these extra spots in the backend, the event stays fully booked. (10/12 full)
Is there a way we can add these extra spots and notify the people on the waiting list to register?
If they are not available anymore, can we open the spots to the public?
Thanks for reaching out to us. Basically, custom/regular pricing adjustments are not permitted for events with confirmed attendees, however, you can still change the number of allowed spots. However, this should open new spots for the "regular" booking, not the waiting list.
For example, i have an event that is full with the waiting list option enabled
Since it's full, the waiting list is enabled
However, if i change the number of spots, those spots are available for booking
When there are subscribers on the waiting list the slots do not open. Do we need to disable the waiting list and send these people an individual mail? The risk is that other people will subscribe if the spots are opened.
It would be helpful that the people on the waiting list will get an automatic e-mail when spots open and they can subscribe prior to other subscribers.
Hello,
We have some events that are fully booked and people registered on the waiting list. For some of these events we can open extra spot. When we open these extra spots in the backend, the event stays fully booked. (10/12 full)
Is there a way we can add these extra spots and notify the people on the waiting list to register?
If they are not available anymore, can we open the spots to the public?
Thank you.
Hi Astrid,
Thanks for reaching out to us. Basically, custom/regular pricing adjustments are not permitted for events with confirmed attendees, however, you can still change the number of allowed spots. However, this should open new spots for the "regular" booking, not the waiting list.
For example, i have an event that is full with the waiting list option enabled
Since it's full, the waiting list is enabled
However, if i change the number of spots, those spots are available for booking
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
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Hi Stefan,
Thank you for your reply.
When there are subscribers on the waiting list the slots do not open. Do we need to disable the waiting list and send these people an individual mail? The risk is that other people will subscribe if the spots are opened.
It would be helpful that the people on the waiting list will get an automatic e-mail when spots open and they can subscribe prior to other subscribers.
Thank you for your advice.
Hi Astrid,
The notification can be configured as soon as the waiting list is enabled. You will see this option
There is a notification template "Event Waiting list" that you can configure for this purpose
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables