We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
Ive been having an issue with the integration with Gravityforms for past week, ive tried to fix it following guides but no luck.
When someone enters data into the gravity form it doesnt seem to show the data on the table on the frontend? sometimes when the users refreshes the page it shows, but when they refresh it again it goes blank again? ive attached a screenshot of the issue. everything is mapped correctly (we use datatables all the time) just for some reason this site is showing issues that i just cant explain? ive attached a second screenshot of one of the charts when you edit it in the backend of datatables you can see all the data submitted but just not on the frontend?
Any help would be greatly appreciated thank you
Attached files: screencapture-bty-fatlossfundamentals-co-uk-your-progress-2025-01-17-10_45_45.png
scrnli_Sei5nc9pvMWp8r.png