Holiday Notice – Support Unavailable on April 18 and April 21
We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!
In the meantime, if you need any help, feel free to:
-
Use the support widget in the bottom right corner on our websites (Amelia and wpDataTables) — our latest AI-powered assistant is there 24/7 to help with basic and intermediate questions,
-
Browse our detailed documentation (Amelia, wpDataTables)
-
Explore helpful articles,
-
Or check out our YouTube channels for video guides!
Amelia YouTube Channel
wpDataTables YouTube Channel
Thank you for your understanding, and we wish you a wonderful holiday weekend!
I am seeing that all the emails are failing to send. I have a cron job setup and emails do exist as they are sending perfectly once I send them directly.
Attached files: Screenshot 2025-01-16 at 11.53.28 AM.png
see cron job
Attached files: Screenshot 2025-01-16 at 12.03.05 PM.png
This message was created automatically by mail delivery software.
A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:
[email protected]
host eig-west.smtp.a.cloudfilter.net [34.223.136.48]
SMTP error from remote mail server after end of data:
550 103.115.8.111 is listed on Cloudmark CSI-Global. Please visit https://csi.cloudmark.com/en/reset?ip=103.115.8.111 AUP#BL
Reporting-MTA: dns; box5534.bluehost.com
Action: failed
Final-Recipient: rfc822;[email protected]
Status: 5.0.0
Remote-MTA: dns; eig-west.smtp.a.cloudfilter.net
Diagnostic-Code: smtp; 550 103.115.8.111 is listed on Cloudmark CSI-Global. Please visit https://csi.cloudmark.com/en/reset?ip=103.115.8.111 AUP#BL
From: Creative Canvas Photo Studios Miami <[email protected]>
Subject: Thank you for visiting CC Studios + 25% Off Gift
Date: January 10, 2025 at 1:26:10 PM EST
To: [email protected]
Reply-To: [email protected]
The ISP of IP 103.115.8.111 is Automattic Inc also known as 'Automattic, Inc'.
You only they have access to fix the IP
Hi Geovanni,
Having correct email configuration is also related to the cron job configuration. The email configuration must work properly in order to send the scheduled notification (via cron job). As far i understand, your emails are working properly, but the cron job is giving issues?
There is an option to test if the cron job is working properly. You can find them on this link.
Please, let me know if i understood this properly or if you need assistance with anything else.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables