We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
We have 4 employees who create events. I believe they used to be able to go in to the eventsmanagement page to see our entire schedule. It was brought to my attention today they cannot. They can only see the current month - perhaps only past events.
Has something changed in recent releases or might we have a setting incorrect?
The Amelia administrator can see all of the events.
Hello there,
Thank you for reaching out to us.
We are not quite sure what exactly the issue is but employees can only see their own event not they can not see event from other employees. If this is not what you are asking us please send us short one minute video of the issue to understand it better.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic [email protected]
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