Holiday Notice – Support Unavailable on April 18 and April 21
We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!
In the meantime, if you need any help, feel free to:
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Thank you for your understanding, and we wish you a wonderful holiday weekend!
Good morning, is it possible to download the purchased tickets once the payment for the reservation of participation in an event has been made? Can it be done on the page where you are redirected after payment? It would be useful if the code was specified on the ticket.
Thanks in advance
Hello there,
Thank you for reaching out to us.
Unfortunately, currently this feature is not available in Amelia. There are tickets to be downloaded this named as a ticket and it show like that on the front end but there is no actual physical ticket that can be downloaded.
In light of this, we encourage you to kindly consider submitting this valuable suggestion as a feature request through the following link: https://features.wpamelia.com/. The prioritization of feature development is greatly influenced by the number of customer requests received. By participating and expressing your support, you contribute significantly to the potential expedited implementation of this feature.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic [email protected]
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Thanks for the reply.
Since it is not possible to obtain a downloadable ticket, I configured a notification to the customer after the purchase.
In the notification I inserted the shortcode %event_tickets% hoping that the notification email could be used to prove the purchase.
Unfortunately, the shortcode %event_tickets% does not show the unique ID of the ticket.
This could be a very important element to simplify the management of ticket verification at the entrance to the event.
Is there a URL to display the ticket by ID?
Many thanks.
Luigi
Hello again,
No I'm afraid that what you want to achieve is not possible at this time in Amelia. In light of this, we encourage you to kindly consider submitting this valuable suggestion as a feature request through the following link: https://features.wpamelia.com/. The prioritization of feature development is greatly influenced by the number of customer requests received. By participating and expressing your support, you contribute significantly to the potential expedited implementation of this feature.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables